FAQs    print info     events list

How do I order with a credit card? Can I just give you my Visa over the phone?
Do you level the horizon and correct contrast on the digitals before printing?
I can't see the small photos very well on your web site.
I noticed you are using a digital camera now, are the prints made from these digitals as sharp as I'm used to?
Where are your prints made and on what kind of paper?
Can I order the digital original file?
What is the resolution of the digital file, and how big is it? and what format?
How do I find my boat? Can I "search" for it?
The watermark on the photo is covering some people I need to see, can you help?
Can you crop the photo, zoom in, and edit it for me?
Can you overlay text on the image or add a logo on our sail?
Can you send me sample prints?
Will you photograph our regatta?
How may I use the pictures I purchase at wavelengthstudios.com?
How do you drive your boat and take photos at the same time?

Q: How do I order with a credit card? Can I just give you my info over the phone?
A: I do not take phone orders. However, I do take credit cards through Paypal. You do not need a paypal account to pay via credit card. Just click on the paypal button on the print info page. I can also send you a paypal generated invoice to your email inbox, which will give you a quick link to pay. If none of this is to your liking, simply send a check with your order to my current address on the print info page.

Q. Do you level the horizon and correct prints before printing?
A. Yes! Before printing any order, each hi-res image is opened using Adobe Photoshop and the following adjustments are made:
-Adjust Brightness and Contrast (levels) More...
-Level the Horizon More...
-Sharpened if needed (unsharp mask filter) More...
-Remove any sensor dust, blemishishes ect.. More...
-Boat is centered and zoomed in on if appropriate. More...

Remember that all the images you see on the web site have been down-sampled and compressed so there a lot more information on the original hi-res files I upload for printing. If you simply "print out" a proof on your home machine, you will not come anywhere near the sharpness of the print you will get when you order custom prints. When you place your order, I send the hi-res version(s) by internet to shutterfly.com or ezprints.com (depending on the sizes you order) and the prints get made on very high end equipment, and on Fuji Chrystal Archive Paper. Since the process is "dust free" and I have complete control of cropping, the prints can be shipped directly to you from lab with the confidence you will be absolutely thrilled with the results.

Q: I can't see the small photos very well on your web site.
A: Remember you can click on the thumbnails to blow them up! If you need a print out we can send you a contact sheet printed from the images on the web, though it won't be photographic quality.

Q. I noticed you are using a digital camera now, are the prints made from these digitals as sharp as I'm used to?
A. You cannont tell the difference. As you can see on my order form, I offer prints up to size 20 by 30 from these digitals, which is where the prints remain sharp. Another plus is that the images are totally "dust free" and can be tweaked slightly before printing to assure you a great print! Feel free to check out this sample digital original image (2MB) if you would like to see what an original file looks like.

Q. Where are your prints made and on what kind of paper?
A. Prints are made on Fuji Crystal Archive or Kodak Resin Paper at high end digital printing labs depending on the size you order.
Fuji Crystal Archive is a resin-based paper that is noted for its unmatched archival quality. It has long been considered the finest color photographic paper available and is the choice of professional photographers and commercial labs. Recent independent studies by Wilhelm Imaging Research (an organization respected for its testing of materials) show that Crystal Archive is the most fade-resistant photographic paper of all that are currently made, outlasting other major brands by almost a three-to-one margin. These independent studies showed that under normal display conditions, Fuji Crystal Archive lasts six or seven decades before any noticeable fade; the nearest competing paper was estimated to only last 15 to 20 years before fading.

Q. Can I order the digital original file?
A. Digital prices are now listed here, Please note that I have to attach "use rights" for the image. You can make your own prints or use it for computer wallpaper, but cannot resell the image or use it commercially in any way.

Q. What is the resolution of the digital file, and how big is it? and what format?
A. Approximately 3000 by 2000 pixels, or 6 Megapixels. - Around 2MB and in .jpg format.
Feel free to check out this sample digital original image (2MB) if you'd like to see what an original file looks like.

Q. How do I find my boat? Can I "search" for it?
A. Currently, the site is not searchable by boat name. Implementing this kind of database driven site is very expensive and time consuming and I don't currently have the budget to implement this. I am currently attempting to sort the gallerys by boat name, so you can find your photos reasonably fast. If you cannot find any photos, I'll be glad to help, if you can provide me with ID info for you boat... race, sail number, name, description ect...

Q. The watermark on the photo is covering part of the photo I need to see, can you help?
A. Email me the number of the image and I will email back a portion of the photo blown up so you can see your crew clearly.

Q.Can you crop the photo, zoom in, and edit it for me?
A. If no specific work is requested, all images are examined and tweaked as I deem fit to produce a print with an excellent tonal range, color contrast, and cropping. I can easily do specified cropping and minor corrections for digital images. Removing something such as your dinghy requires some extra work, thus please request a quote for major digital corrections... original slides and negatives also take a little more work and scanning, so there will be a charge for digital work done on these photos. Please inquire.

Q. Can you add overlay text on the image or add a logo on our sail?
A. Yes I can for free on larger orders, please specify as best you can how you want it to look and I will send you a low res sample for your approval. We can also add logo's to spinakers or white sails using a displacement filter which actually take into effect the ripples in your sails.

Q. Can you send me sample prints?
A. I can send you up to ten, 4 by 6 watermarked sample prints for a $50 deposit. $40 will then be credited to your "account" when you order regular prints. If you decide not to order after receiving your samples, the $40 credit will not be refunded.

Q. Will you photograph our regatta?
A.  If you are organizing a yacht racing event, we can work with you either on assignment or as an entertainment source for the regatta participants. Wavelength's digital capabilities make it possible for us to provide you with immediate press needs such as website posting and digital image files for publications made during a regatta, as well as same day online ordering for participants. Wavelength has two photo boats for complete coverage if needed. Please call or email to discuss!

Q. How may I use the pictures I purchase at wavelengthstudios.com?
Prints purchased from wavelengthstudios.com are licensed for personal, non-commercial use only. All pictures purchased in digital format (Photo CDs and Photo Emails) are to be used only by the individual purchasing the digital image, they may not be printed and sold, traded or given away to other organizations. Please contact us if you need to publish these pictures or use them for commercial use.

Q. How do you drive your boat and take photos at the same time?
A. Practice, Practice, Practice!

FAQs    print info     events list